Commuters are more likely to stop using public transit when they experience delays they can blame on the transit agency, according to researchers at the University of California Berkeley.
They are more likely to forgive delays caused by traffic, emergencies or mechanical failures.
“The most significant negative experiences that drove a reduction in transit use were delays perceived to be the fault of the transit agency, long waits at transfer points, and being prevented from boarding due to crowding,” wrote the researchers: graduate student Andre Carrel, undergraduate Anne Halvorsen and Professor Joan L. Walker from Berkeley’s Department of Civil and Environmental Engineering. Continue reading
The US Federal Transit Administration (FTA) and Federal Emergency Management Agency (FEMA) have signed a Memorandum of Agreement (MOA) that outlines the roles and responsibilities of both agencies in providing federal assistance to repair and restore public transportation systems in areas the President has declared a major disaster or emergency. FTA’s newly authorized Public Transportation Emergency Relief Program was established by the Moving Ahead for Progress in the 21st Century Act (MAP-21) and the MOA is required to establish the relief program
. “After disasters hit, our federal, state and local partners must be able to move quickly and make the necessary repairs to our nation’s transit systems, roads, rails and bridges,” said US Transportation Secretary Ray LaHood. “Today’s announcement makes it easier for them to get to work, and DOT will continue to work closely with FEMA and our partners to ensure that emergency relief funds are available as quickly as possible to rebuild from Hurricane Sandy.”
The MOA is a key requirement that must be in place before the bulk of the FTA’s disaster relief funds for Hurricane Sandy aid can be released, as prescribed by the Disaster Relief Appropriations Act of 2013 for the victims of Hurricane Sandy. Continue reading