Tag Archives: bus

International Public Transit: Top Eight Reasons People Give Up On Public Transit

San_Francisco_Muni_107535Commuters are more likely to stop using public transit when they experience delays they can blame on the transit agency, according to researchers at the University of California Berkeley.

They are more likely to forgive delays caused by traffic, emergencies or mechanical failures.

“The most significant negative experiences that drove a reduction in transit use were delays perceived to be the fault of the transit agency, long waits at transfer points, and being prevented from boarding due to crowding,” wrote the researchers: graduate student Andre Carrel, undergraduate Anne Halvorsen and Professor Joan L. Walker from Berkeley’s Department of Civil and Environmental Engineering. Continue reading