APRIL, 2013


Centred in Bancroft, Ontario, The Rural Overland Utility Transit (affectionately known as the TROUT), offers a unique four-component fully accessible public transit service in seven municipalities comprising the north half of Hastings County, and one Haliburton County municipality in a sparsely populated rural region of Southeastern Ontario.

The TROUT is currently operated by Community Care North Hastings.

Among challenges the TROUT faces are its large service area and small population base.

The permanent population in the region is only 15,000, and the area served is 3380 km2, about two-thirds the size of Prince Edward Island. That’s an average population density of only 4.4 people per km2, requiring creative service strategies to accommodate the ridership base.

However, ridership continues to grow at a rapid rate.


Demand for TROUT public transit service increased 24% in fiscal year April 1, 2012 to March 31, 2013, over the previous year.  Increase in demand is expected to continue as the local population ages and consumers embrace the advantages of our unique mass transit opportunities.

We will continue to actively promote the benefits of local public transit in North Hastings and Highlands East to increase awareness and help grow the service.


Therefore, the TROUT employs a four-part public transit service mix to meet its demographic and geographic challenges.  We call it “TROUT Blended Flex Public Transit Service.”

TROUT Blended Flex Public Transit Service

TROUT Blended services1

TROUT blended flex public transit service makes an important contribution as an alternative to personal transportation in North Hastings and Highlands East, by empowering our non-driving friends and neighbours with mobility to access the goods, services, and social and cultural activities that allow them to age in place in our region with independence and dignity.

Service Mix Details

Scheduled Regional Route Service

The TROUT offers regularly scheduled, fixed bus stop route service throughout the region.  Service

Public Transit Operator, Linda Landon greets riders as they catch the TROUT. Social interaction is encouraged on the buses and the service is for everyone in the community. The number of riders increased by 24% over the last year.

Public Transit Operator, Linda Landon greets riders as they catch the TROUT. Social interaction is encouraged on the buses and the service is for everyone in the community. The number of riders increased by 24% over the last year.

extends out to different parts of the region on specific days of the week, stopping at bus stops along the way, to bring riders into Bancroft for goods, services, and other pursuits.

Regional pickups are made in the mornings, returning riders to their areas in the afternoon. Daily route service in Bancroft connects riders from throughout the region to most businesses and all medical centres in the town.

As the TROUT grows and evolves, additions and modifications to fixed bus stop routes will be necessary to provide more efficient and effective public transit service.

Door-To-Door Service

Blended into TROUT regularly scheduled route service, is door-to-door service provided to qualified

riders, older adults 55+ and adults with physical disabilities who are clients of Community Care North Hastings. TROUT transit drivers incorporate door-to-door service pickups into their regular route schedules, picking up riders from their homes as close as possible to regular route times and locations.

Special Destination Service

 TROUT public transit is for everyone in North Hastings and Highlands East. The number of riders increased by 24% over the last year.

TROUT public transit is for everyone in North Hastings and Highlands East. The number of riders increased by 24% over the last year.

Also incorporated into the TROUT’s unique public transit mix is “special destination” public transit service offered to facilitate access to local special events, attractions, and other destinations off regular route and time schedules.

This service feature connects riders to social and cultural activities and other destinations of interest that cannot be covered by regular route service. The TROUT values this component of public transit service as especially important to help promote emotional and mental health and the overall wellbeing of riders.

Individualized Service

The TROUT provides “individualized” public transit service to riders who require wheelchair

TROUT encourages social interaction on the buses and provides access to goods, services, events and activities throughout the region. The number of riders increased by 24% over the last year.

TROUT encourages social interaction on the buses and provides access to goods, services, events and activities throughout the region. The number of riders increased by 24% over the last year.

accessible transportation outside regularly scheduled route service. Riders use the service for important medical appointments, or transportation home from the hospital.

A number of “Special Destination” public transit service opportunities were identified and offered in fiscal year 2012-13 providing riders with access to events, activities, and other destinations throughout the region. Sunday bus service to area churches was instituted in November, 2012, and has become an ongoing special destination public transit initiative.


TROUT bus drivers do much more than just drive the buses expertly.  They also have administrative

job duties and rider support service duties to perform along with driving. And, they’re customer service gurus.

TROUT bus drivers assist riders with mobility disabilities by helping them on and off the buses and by carrying parcels for them. They also strive to cultivate positive social interactivity and enjoyable experiences for their bus passengers.



TROUT offers enriching out-of-town trips to connect our non-driving residents and others in our community with social, cultural, and other destinations throughout the province. Our goal is to provide the same kind of access to destinations that personal vehicle owners enjoy.

Private Hires

The TROUT is available to groups for private transportation to destinations of their choice. Some groups hire the TROUT for trips to “special interest” events and activities. Others hire the TROUT for special occasions to transport their guests to and from venues and to offer a safe and lawful alternative to drinking and driving.

Promotional Transit Service

Promotional service is offered free of charge to riders, or at a reduced rate, to promote public transit and other TROUT services

Promotional service was offered in Bancroft, Coe Hill, and Maynooth during the past year to connect riders with community activities and events such as Santa Claus parades, luncheon socials, community activities and other local initiatives.

TROUT Bus Advertising

The TROUT offers display advertising opportunities on the buses and in the buses. It is a great opportunity for advertisers to profile their businesses and get their messages out over a wide area on a continuous basis. The TROUT is “a billboard on wheels.”

National Public Transit: Province puts $3.4M to expanding public transit between Edmonton, Leduc, Nisku

The provincial government announced plans Tuesday to invest millions to help expand public transit between Leduc, Nisku, Leduc County and Edmonton.

On Tuesday, the province said $3.4 million in funding to expand the “C-Line” inter-municipal bus service currently running between those communities.

The “C-Line” runs from Century Park in Edmonton, to bus stops in Nisku and Leduc, before looping back to Century Park – with a total of five trips running during morning and afternoon peak times Monday to Friday. Continue reading →

Leave a reply This entry was posted in Blog, Events, National Public Transit and tagged Edmonton, funding, public transit on April 1, 2013 by john. Edit

National Public Transit: Public Transit Users – Claim Your Tax Credit!

If you use public transit, you can claim the cost of certain public transit passes to reduce the taxes you owe.

Important information

You can claim the cost of monthly or annual passes for unlimited travel within Canada on any of the following: buses, streetcars, subways, commuter trains, or ferries. You may also be able to claim the cost of shorter duration passes and electronic payment cards in certain circumstances.

When claiming the public transit amount, keep your transit pass in case the Canada Revenue Agency (CRA) asks you to verify your claim. If you do not have your passes, you can also provide your receipts, cancelled cheques, or credit card statements to support your claim. Continue reading →

Leave a reply This entry was posted in Blog, Events, National Public Transit and tagged CCRA, public transit, tax credit, transportation on March 15, 2013 by john. Edit

National Public Transit: City forecasts increased public transit usage for 2013

The City of Charlottetown, in partnership with Trius Transit, is anticipating another successful year for the transit system.

Charlottetown transit experienced growth throughout 2012 with ridership up eight per cent over 2011.

In February 2013, the Monday-to-Friday daily average was 1,291 people, which represented a 19.6 per cent increase over February 2012.

“Charlottetown transit is an affordable and environmentally friendly transportation option that we encourage citizens to take advantage of,” said Mayor Clifford Lee. “The city worked hard with Trius Transit to provide many improvements in 2012, including a more aggressive marketing plan, and it’s great to see those efforts producing such positive results.”

The city entered into a transit agreement with Trius Transit, the Town of Stratford and the Town of Cornwall in 2012 to provide regional transit services to the three municipalities.

Transit was also re-branded last year with the new T3 logo and tagline, “Take Transit Today”, which represents the three-way partnership. New signage was created, uniforms were provided to drivers and the buses were painted bright green with yellow trim.

Transit schedules have also undergone many revisions to increase frequency and availability, and passengers have reported it to be a more reliable service.

As a result of the changes, two statistical records were broken in 2012: the number of passengers using transit per day; and the number of riders per month.

“We have no reason to think those numbers won’t continue to grow as we keep making improvements to the transit and we’re able to access more routes and appeal to more passengers,” said Coun. Terry Bernard, chair of the city’s public works, street lighting and transit committee.

Source: TheGuardian

Leave a reply This entry was posted in Blog, Events, Home, National Public Transit and tagged rural public transit, transit on March 13, 2013 by john. Edit

Just wating on a public transit route…

The affordability of transit is playing a role in the growth of ridership across the US states a 2012 report by the National Conference of State Legislatures. Another key finding was that Baby Boomers, empty nesters and young professionals are also using more public transit.

In our own community we have quite a few empty nesters and we are also attracting Baby Boomers as a retirement option. Having access to public transit only increases the desirability to choose our community to retire in… thus boosting our economy. As for the young professionals, most here drive but I for one don’t and would love to see the TROUT partner with Carlow Mayo as I know others that live here have similar feelings (see TROUT’S report). The access to have some independence without having to rely on a neighbour, family or friend only enhances the quality of life.

TROUT has made some great progress over the last couple of years and we will keep striving to achieve even greater accessibility and service.

Author: Sharron Clayton

Leave a reply This entry was posted in About the Trout, Blog, Events, Home and tagged Baby Boomers, public transit, rural public transit on March 12, 2013 by john. Edit

International Public Transit: Public transportation hits 10.5B rides in 2012

Ridership on buses, subways and other modes of public transportation in the USA rose 1.5% to 10.5 billion trips last year, the highest annual total since 2008, according to a new report.

Although Superstorm Sandy and its aftermath slowed ridership on some of the nation’s largest transit systems, at least 16 systems reported record ridership numbers in 2012, says the American Public Transportation Association.

“When Sandy hit, and the snowstorm that followed it, an estimated 74 million (transit) trips were lost, and yet we still had the second-highest ridership since 1957,” said APTA president and CEO Michael Melaniphy. Continue reading →

Leave a reply This entry was posted in Blog, Events, Home, International Public Transit and tagged public transit, rural public transit, transportation on March 11, 2013 by john. Edit

Global Public Transit: As U.S. Transit Fares Increase, Europe Starts to Make It Free

A tramway in Tallinn, Estonia in 1996 Credit:Flickr user Felix O

Public transportation ridership may have increased in 2012, but major transit agencies across the nation have picked an odd way to celebrate. On July 1, the Southeastern Pennsylvania Transportation Authority (SEPTA), which serves the Philadelphia region, will increase fares. Meanwhile, New York City’s Metropolitan Transit Authority (MTA) will, for the fourth time in five years, up its prices this weekend.

Seven time zones to the east, the Estonian capital of Tallinn has taken the opposite approach: In January, it entirely scrapped fares for city residents, although they must initially purchase a smart card. Those who live outside the city still have to pay fares. According to Reuters, the city decided a carrot in the form of free rides is the best way to deal with traffic congestion by luring drivers onto buses and trams. (A bit of stick has been applied, too, as cars are now barred from some roads and parking fees have increased.) The city government purchased 70 new buses and 15 new trams to meet the anticipated surge in demand. Three-quarters of Tallinn residents support the plan. Continue reading →

Leave a reply This entry was posted in Blog, Events, Global Public Transit, International Public Transit and tagged free public transit, public transportation, US on March 7, 2013 by john. Edit

International Public Transit: Top Eight Reasons People Give Up On Public Transit are more likely to stop using public transit when they experience delays they can blame on the transit agency, according to researchers at the University of California Berkeley.

They are more likely to forgive delays caused by traffic, emergencies or mechanical failures.

“The most significant negative experiences that drove a reduction in transit use were delays perceived to be the fault of the transit agency, long waits at transfer points, and being prevented from boarding due to crowding,” wrote the researchers: graduate student Andre Carrel, undergraduate Anne Halvorsen and Professor Joan L. Walker from Berkeley’s Department of Civil and Environmental Engineering. Continue reading →

Leave a reply This entry was posted in Blog, Events, Home, International Public Transit and tagged bus, International Public Transit, policy, public transit on March 7, 2013 by john. Edit

Global Public Transit: 500 new Chinese buses for Madagascar’s creaking public transport

Madagascar- Madagascar transporters have decided to import 500 new buses from China to improve the country’s public transportation, official sources said.

“The new vehicles are expected to arrive in the capital Antananarivo in June,” Mr Jocelyn Andrianambinintsoa of the Malagasy transporters union, told reporters Tuesday.

The buyers have opted for the products of the Chinese manufacturer Yutong for technical and financial reasons.

Two types of buses were proposed to the transporters: A bus containing 40 seats was negotiated for $40,000 while the one with 30 seats was purchased at $30,000.

The transporters will get the financial guarantee of the government.

An arrangement with two Madagascar’s commercial banks that are to fund the operation has been concluded, the source said.

The initiative to modernise the country’s common transport has been in the pipeline since last year.

Commuters have for long complained about the bad quality service observed across the island.

The vehicles in use are not only old but the fares charged are also considered exploitative.

In last December, President Andry Rajoelina sent to China a delegation to select any manufacturers they wanted to cooperate with.

Last month, representatives of three Chinese vehicle constructors such as Yutong, Hengtong and Higer met with their eventual clients in Antananarivo.

The plan to buy the big number of buses from China is like a mini-revolution for the nation land transportation.

Historical records show similar initiative dates back to the 1980s.

The then-government encouraged importation of hundreds of Japanese buses while the country was a popular exhibit destination for cars made in Europe.

Leave a reply This entry was posted in About the Trout, Events, Global Public Transit and tagged buses, public transit on March 6, 2013 by john. Edit

International Public Transit: Public hearing held on transportation rate increase

YORK – Slight increases will likely take place regarding York County Public Transportation System.

Right now, it costs $2 for an out-of-city ride on the county’s bus. If the commissioners move forward with the change, the rate will increase to $4.

Also, it costs $10 for out-of-county round trips on the county bus. It’s proposed that this particular rate should change to $12.

A public hearing on the matter was held Tuesday morning, with no one speaking against the rate increases. Continue reading →

Leave a reply This entry was posted in About the Trout, Blog, Events, International Public Transit and tagged aging, fares, Handibus, public trasporation on March 6, 2013 by john. Edit

National Public Transit: Subway line for Broadway corridor is best public transit option to relieve gridlock, UBC study says

TransLink has cited a $3-billion subway line along the Broadway corridor as having the “highest acceptability rating” among three potential rapid-transit options.

But the transportation authority noted light rail transit or a partly tunnelled LRT – ranging from $1.1 billion to $1.84 billion – along with a $2.67-billion combination of subway and LRT are also “more acceptable than business as usual” on the heavily congested corridor.

Bus or bus rapid transit along the route, meanwhile, has not been recommended for further consideration because “they do not have sufficient capacity to meet demand in 2041,” according to a University of B.C. rapid-transit analysis. Continue reading →

Leave a reply This entry was posted in About the Trout, Events, National Public Transit and tagged BC, public transit, subways on March 6, 2013 by john. Edit

International Transit: FTA and FEMA agree roles for addressing public transit needs in future major disasters

The US Federal Transit Administration (FTA) and Federal Emergency Management Agency (FEMA) have signed a Memorandum of Agreement (MOA) that outlines the roles and responsibilities of both agencies in providing federal assistance to repair and restore public transportation systems in areas the President has declared a major disaster or emergency. FTA’s newly authorized Public Transportation Emergency Relief Program was established by the Moving Ahead for Progress in the 21st Century Act (MAP-21) and the MOA is required to establish the relief program

. “After disasters hit, our federal, state and local partners must be able to move quickly and make the necessary repairs to our nation’s transit systems, roads, rails and bridges,” said US Transportation Secretary Ray LaHood. “Today’s announcement makes it easier for them to get to work, and DOT will continue to work closely with FEMA and our partners to ensure that emergency relief funds are available as quickly as possible to rebuild from Hurricane Sandy.”

The MOA is a key requirement that must be in place before the bulk of the FTA’s disaster relief funds for Hurricane Sandy aid can be released, as prescribed by the Disaster Relief Appropriations Act of 2013 for the victims of Hurricane Sandy. Continue reading →

Leave a reply This entry was posted in About the Trout, Blog, Events, International Public Transit and tagged disater, FEMA, FTA, government, International Public Transit, policy, public transit on March 6, 2013 by john. Edit

Cash for rural transit may be en route‘Communities can’t wait another year,’ Hendsbee says

Those living without a car on the outskirts of Halifax Regional Municipality usually have to rely on their feet, a bicycle or the kindness of friends and strangers to get around.

And with the suggestion of an urban transit boundary in the regional plan, it is unlikely bus routes will pull into those rural communities any time soon.

Instead, Metro Transit has suggested rural communities come up with their own transit solutions, something the municipality may help pay for if council approves the funding scheme that went before the grants committee Monday. Continue reading →

Leave a reply This entry was posted in About the Trout, Blog, Events and tagged news, public transit, rural transit, transportation on March 5, 2013 by john. Edit

Our Economy Needs Public Transit To Tackle Gridlock

Ontario has followed the same basic transportation strategy for decades. We build more roads, traffic congestion increases. The result? Longer commutes. Less farmland. Frustrating traffic jams. Soaring asthma rates.

Clearly, the status quo isn’t working. Ontario needs change. Gridlock costs $6 billion per year in the GTHA alone. If we continue with the status quo, congestion will cost $15 billion per year by 2031. There are clear economic costs when we can’t move goods and people efficiently. There’s also a cost to our families and communities when we spend more time in the car than at home.

We need a strategy that will take Ontario’s economy out of gridlock and into the fast lane. Continue reading →

Leave a reply This entry was posted in About the Trout, Blog, Events and tagged gridlock, ontario, public transit on March 4, 2013 by john. Edit

McCallion blames poor planning for transit woes

Hazel McCallion.

Mayor Hazel McCallion told last night’s meeting of the Toronto Region Board of Trade thattransportation issues have caused a crisis across the GTA.

The mayor cited poor planning, communication and arrogance on the part of the provincial government, City of Toronto officials and other members of government, including herself, who neglected to make transportation the focus of land use.
“It’s not been the basis of land use planning and that’s why we’re in the mess that we’re in,” said McCallion at the meeting, billed as a “fireside chat” by its sponsor, the Urban Land Institute’s Toronto chapter.

“One of the greatest things that we did not do well, and all municipalities are guilty of this, was that transportation should have been the basis of all decisions back then. When we look at the GTA, we say ‘why are we in this problem?’ Transportation is one of the things that should be a land use decision, but it’s never been that way and it still isn’t. Continue reading →

Leave a reply This entry was posted in About the Trout, Blog, Events and tagged congestion, Hazel McCallion, public transit, transportation on March 1, 2013 by john. Edit

Public transit safest mode of transportation, study says

Vancouver – If you wanna be safe, take the bus – and leave the motorbike on blocks.

That’s the conclusion from a new study on the relative safety of the car, bicycle, and motorcycle as opposed to walking and public transit.

Buses and public transit are the safest, while motorbikes are the most dangerous. Continue reading →

Leave a reply This entry was posted in About the Trout, Blog, Events and tagged canada, public transit, rural transit, safety on March 1, 2013 by john. Edit

Could Ontario Premier Kathleen Wynne reboot a national transit strategy?

Ontario’s new premier is vowing to put transit planning back on the federal radar, a call to arms that could succeed where others have failed.

The Globe and Mail reports that freshly-crowned Ontario Premier Kathleen Wynne met with Prime Minister Stephen Harper last week and spoke about the need for a national strategy to fund transit projects in Canada.

“Infrastructure is one of the issues that I’ve said very clearly that I’m going to be raising with the federal government – particularly infrastructure and transit funding. I think that it’s extremely important that those two go hand in hand,” Wynne told the Globe.

Wynne’s focus would certainly be Ontario systems, specifically the overburdened and aging Toronto transit grid, but it is a message that could help across the country.

The last formal bid to start a national public transit strategy came in 2011, when NDP MP Olivia Chow introduced Bill C-305, intent on tackling the fragmented transit planning approach.

The National Public Transit Strategy Act aimed to build a game plan to ensure fast, accessible transit across Canada.

The keys were to reduce commute times, alleviate congestion and establish a permanent funding system, rather than one-off funding promises issued piecemeal. It was officially rejected in 2012, as the Conservative government elected to maintain the status quo.

Canada is also the only G8 nation without a national transit strategy. This says something about how serious other nations are taking the issue, or perhaps how much we are not.

The University of Toronto’s School of Public Policy and Governance considered the proper role of the federal government in a transit strategy, and suggested the current funding arrangements lacked transparency and actually “has a negative impact on public transit.”

It recommended a dedicated, long-term commitment that funds regions and projects based on a clear allocation formula.

So how would a national transit strategy actually work?

In the United States, 0.067 per cent of the GDP goes toward transit through the Safe Accountable Flexible Efficient Transportation Equity Act (SAFETEA).

SAFETEA was signed into law in 2005, guaranteeing $244.1 billion in funding for highways and public transportation systems. The one-stop shop for transit funding streamlines construction and safety improvements, allows states to react quickly to issues causing congestion and ensures each state receives an equitable share of funding.

So, you know, something like that would be a start.

Whatever the end result, it is progress that the issue is being discussed. The Canadian Urban Transit Association (CUTA) wrapped up a two-day conference today, focused on the economic benefits of investing in transit.

“It is important to put transit at the centre of communities across Canada and to keep transit at the forefront of urban development and growth” CUTA President Michael Roschlau said. “These meetings are an opportunity to reinforce that message with government and industry stakeholders.”

Yes. More talking, please. Maybe something will be said that spurs action.

Author: Mathew Coutts

Source: YahooNews

Leave a reply This entry was posted in About the Trout, Blog, Events on February 27, 2013 by john. Edit

A day in the life of Canberra’s bus network

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